Managing Performance & Capability

Event Details:

• Thursday 24th September 2026
• 9:30am – 4.30pm
• £195+vat
• IKON, Unit 5, Three Rivers Business Centre, Felixstowe Road, Ipswich, IP10 0BF
• Free parking available on-site
• Refreshments and a light lunch provide

This course is for a maximum of 12 delegates so places are limited, early booking is recommended.

We look forward to welcoming you for what promises to be an insightful, engaging and valuable day.

Who is this course for:

• New and experienced front line managers
• Senior Managers, Team Leaders, Supervisors, Newley appointed managers
• Suitable for all sectors and levels of experience

During this two-day course, delegates will cover:

• Principles of effective performance and capability management
• Performance management tools and the performance cycle
• Managing capability, conduct and performance challenges
• Creating a culture of accountability and recognising success
• Practical exercises and real-world management scenarios to build
  confidence and skills

Benefits of the course:

Delegates will leave with:

• Confidence and practical skills to manage performance and capability effectively.
• Develop an understanding of the performance management process, learn how to identify whether issues relate to capability or conduct
• Use proven tools such as appraisals, goal setting, development plans and constructive feedback.
• Overcome common barriers to managing performance by adopting a positive, success-focused mindset and provides opportunities to apply learning through realistic workplace scenarios, enabling them to support individual and team performance with confidence.